Uber - Request a ride
Get The App
The Description of Uber - Request
Uber - Request is a mobile travel technology platform that was first created in March 2009 in San Francisco, California, USA. It is a smartphone-powered 'hailing' service that replaces taxis.
App Store Performance
On the iOS platform, Uber - Request has received 13,413 reviews and a score of 4.4 out of 5. Uber - Request has 9,483,810 reviews on Android. Scored 4.4 out of 5.
Uber - Request a ride Pros and Cons
1. Uber drivers take orders quickly and are bound to be taken. Because Uber dispatches orders in the background, drivers take orders, and they don’t know where customers are going, so drivers have no choice but to accept orders on the system.
2. Uber is a very rich company and is very generous in subsidies. Uber often carries out high-level marketing activities, such as one-click ride-hailing and one-click Haagen-Dazs.
3. The feedback of historical itinerary information is very detailed.
1. The positioning is not accurate, and the navigation experience for the driver is very poor. If the novice driver is not familiar with the road, another navigation needs to be opened.
2. The price increase during peak hours seems to be unable to use preferential discounts. Uber's opening speed is relatively slow.
Uber - Request a ride Reviews
The interface of the Uber app is very simple, it belongs to the business style interface, and the model information is marked in English as much as possible. Uber has relatively few businesses, focusing on sedan clothing and sedan business, but compared to DIDI, it has more vehicle classes to choose from. Uber's cars are generally better than Didi's. Didi Express, which found the entry threshold, requires a bare car price of more than 70,000 yuan per person, but Uber's car price is more than 100,000 yuan.
Uber's evaluation and feedback make you feel that the company cares about your experience, rather than a "must-have functional module" for feedback, which can be quickly responded to and dealt with quickly, rather than suddenly when the customer has almost forgotten about it. Appeared again weakly. If you care about the user experience, the most basic point is to handle it quickly and appropriately, without wasting the customer's time and energy. In many cases, the actions of defending one's rights and interests are thankless and spend a lot of time and energy, only to get an insincere cliché apology. Don't care that users can't talk about it, at least make it easy for users to complain and waste users' time and energy. Caring about users is also a quality that requires basic business capabilities: the company should sort out the process of complaints and feedback, provide employees with effective training and corresponding authorization, and be able to quickly propose reasonable solutions. This basic quality is very lacking in many products/services.
In contrast, Uber comes from a Silicon Valley entrepreneurial environment where company founders often answer customer service calls (an experience shared by a founder in the Y&C Open Entrepreneurship Course). The process is very clear, and the appropriate treatment can be given quickly within the scope of its authority.
Uber can always locate your location and the location of the car. What you may not know is that your family can log in to the same Uber account with you at the same time, that is, you can know where you are and whether you have gotten off the car (at least this is the case in the same city). It is said that those who can become Uber drivers can apply for Didi drivers, but Didi drivers may not be able to successfully apply to become Uber drivers. Uber’s audit is stricter than that of Didi. You can know this by asking those drivers, and I think this is also the reason why Didi has a higher share. Like the positioning just now, the map is different. Didi should use Tencent map and Uber Google map. If the driver does not know the road, the navigation can easily lead to a dead end.
Uber often has high-level marketing campaigns, such as one-click ride-hailing, one-click Haagen-Dazs, or an event like where to take you. Although the activities are frequent, the coupons obtained are still relatively large, and the discounts are very strong. Of course, this also depends on the obvious difference in each city, because Uber has an independent team in each city.
Regarding feedback on historical travel information, Uber will send an email to customers after it is formed and feedback the travel information, including the driver's name, the cost of the trip, the route of the trip, the start and endpoints of the trip, the start and end times, the vehicle type, the number of kilometers, Specific information such as taxi time.
Customers can also check the historically formed driver name, trip cost, trip route, trip start, endpoint and departure time, vehicle type, etc. in the software, so Uber is more inclined to protect passengers. Due to the dispatch system, drivers cannot know in advance where passengers are going, and they are not afraid of not being able to call a car when they go to remote places. Since drivers usually make money by getting rewards for taking more orders, drivers want to receive more short-distance orders, and other mechanisms are also very protective of passengers. For example, after getting on the bus, the Uber driver found that the place I was going was too remote and didn’t want to take me there, but because of the cancellation, the driver would have to pay a large cost, and finally, the driver had to take me there. So I think Uber is more inclined to protect passengers. Uber started as a fast-car business, and many platforms imitated it.
There are many activities, basically every week, and various discount codes. The average price of Uber among the three is the cheapest. The automatic order dispatch mechanism is not followed up by the other 2 companies, but I think that the customer experience is very good, don't worry about not being able to call a car, at least a master will call you.
The Description of Uber - Request a ride
Uber - Request a ride is a ride-sharing app launched by Uber Technologies, Inc. in 2009. Uber currently has 93 million active users and is by far the most popular ride-sharing service. The app is currently available in 47 cities in the U.S. and has expanded to 35 countries around the world. Users can use this Uber webpage to see if the service is available in their city. Uber's approach to carpooling is to connect passenger users with driver users of rental vehicles and private car drivers. Users simply submit a ride request using the Uber app, and the app automatically sends Uber driver users near them and alerts drivers and passengers of the user’s location. The accepted Uber driver then picks up the passenger user and takes them to their requested destination. Uber also automatically calculates directions, distances and fares for riders and drivers. The passenger then chooses their payment method and transfers the money to the driver. This process does not require the user to carry change or talk to the driver.
App Store Performance
Uber - Request a ride has 9,523,455 reviews in Google Play store and a review of 3.8 stars out of 5. In US Apple App store it has 4.6 stars rating and ranked as #1 in Travel. There are 1.6M ratings received in iOS App store. In Appgrooves, it has 11M reviews and a review of 3.9 stars out of 5.
Uber - Request a ride Pros and Cons
1. Uber is available in most countries and territories around the world
2. Great convenience and safety for special populations with child seat and wheelchair accessible options
3. Simple operation, easy registration and support for multiple payment methods
1. In some periods there is a case of skyrocketing pricing
2. The system may have problems such as slow loading
Uber - Request a ride Reviews
Uber - Request a ride has changed the way people travel. Not only does it solve the hassle of having to travel long distances or long hours to get a taxi, and the difficulty of getting a cab, but it allows almost anyone to earn money by working part-time as a taxi driver in their spare time. This means that most people can become an amateur driver and earn fares to subsidize their living. Arguably, it's free and one of the best mobile ride-hailing tools on the market.
If the user is an Uber passenger, the user wants to make a ride-hailing service simply by submitting a travel request. Uber drivers automatically find the passenger's location and the app automatically records GPS data. Uber will automatically match users to the nearest Uber driver nearby. When drivers accept their rides, passengers see important information such as the driver's name, photo, license plate, rating, and a temporary alternate phone number. Rider users can also follow their matched Uber driver on the built-in map until the driver arrives at the passenger's destination. On the go, users can also keep themselves safe by tracking their own itinerary in real-time and sharing their ETA with friends.
In addition to the basic passenger ride-hailing service, many other features are available in Uber - Request a ride. First, it provides London public transport information in regions such as the UK. Therefore, it supports passenger users to see if there are other ways to get home. This new feature will be especially useful if there is a surge in users in the area where users are using Uber or when some sections of the road are congested, causing prices to rise or unable to order a car smoothly. Second, users can add other important places like their home and work addresses to their Uber account. This makes it easier for users to operate the app and reach their destination more easily. Also, users can add trusted contacts, such as family and friends, to their Uber account. Users can then share their itinerary with a single tap when riding with Uber. Users can also add family members to their account, which allows them to automatically pay for their children, family members and receive notifications of their trips when the added family members use Uber. Finally, Split Fare is an important feature of Uber. It allows users to split the fare with anyone traveling with them when passengers are carpooling. But this requires that fellow passengers must accept the split fare price, and users will also be charged a small fee.
Overall, Uber - Request a ride offers great convenience and usability for ride-hailing and ride-sharing services. It can be said that its extensive functionality is unmatched by other similar applications. So, I recommend people who often need to take a taxi to try it.