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The Description of McDonald's
The mobile phone application of McDonald’s is out now! You can simply order food online and get more benefits and discounts with the use of this app. By downloading and installing the McDonald’s app, you will be recognized as a member of the MyMcDonald’s Rewards campaign and you will be able to acquire more credits for free. With the help of this app, you can also save yourself a lot of time by making orders in advance. Moreover, you may be able to get deals exclusively in this app that you will never get when you go to the physical McDonald’s restaurants. In this app, you can order food efficiently and do payments online as well. When you make an order, you can customize your pickup options. The app provides users with exclusive rewards and credits that can redeem for ordering food for free. Users can access limited offers of cheap deals and save a lot of money. You can order food and let the delivery man deliver the food directly to your house. If you have any special requests that can’t be satisfied for this time’s order, you can personalize your favorites, and McDonald’s will try their best to meet your request next time when you make your orders. If you are not familiar with your surroundings, you can easily locate all McDonald’s restaurants nearby with the map function of this app. You can not only see the opening hours of the stores, but also more detailed information about the restaurants.
App Store Performance
McDonald’s has so far received 685,728 reviews on Google play with an average rating of 4.5 stars out of 5. On Appgrooves, it has 1 million reviews together with an average rating of 4.5 stars out of 5 as well as over 10 million times downloads. On App Store, it has 697.6 k ratings with an average score of 4.6 stars out of 5. On Apkpure, it is rated 5.7 stars out of 10 with 24 reviews. Strangely, though the app has so far received pretty impressive feedback from users in most of the app stores, its score in Apkpure is somewhat disappointing.
McDonald's Pros and Cons
1. Users can directly order food via the app and have the food delivered to the door.
2. There are special offers and exclusive deals for app users.
3. Users can earn credits in order to redeem food for free.
4. Special requests can be made for users to customize their orders.
1. The vegetarian options are limited.
2. Users can not combine deals with the points in the same order.
3. There is a limitation set for points that you can redeem.
4. The app freezes very often.
Generally speaking, McDonald’s is a practical and useful app for users who often go to McDonald’s restaurants. It provides users and customers with great convenience since it can save you a lot of time and money by making it possible to order online and issuing exclusive deals and points that can redeem for free meals. Users can also customize their order requests for a more personalized experience. Though the app still has some glitches to fix and limited options for users to choose from, it is recommended to those who love to eat McDonald's because it will make your purchases more efficient and economic. However, though the app does make it easier for you to buy food online, out of health concerns, don’t eat too much fast food too often.
The Description of McDonald’s
McDonald’s is an official food/drink ordering companion tool for local McDonald’s customers in various countries across the world. Depending on your location and the locally operated McDonald’s franchise, for example in the U.S., this mobile app is provided by McDonald’s USA, LLC. The app is designated for a number of practical features and some of the best deals that are exclusively available within the app. First, customers can view the menus of their local McDonald’s restaurants on the app. In most regions of the world, the in-app menus are the same as the in-store ones. Users can directly place their orders on the app and pay in advance online before food pickup at their selected restaurant or drive thru spot. This function would only allow customers to order and pay their meal on the go, yet it does not offer a food delivery. If customers wish to have their orderings delivered directly to their door, they may opt for McDelivery on their interface. This function allows direct order, payment and delivery service all at once. Although it should be noted that McDelivery usually charges a higher food price than regular McDonald’s restaurants or pickup service. What’s more, the app offers loyalty program — My McDonald’s Rewards. This program rewards in-app order and purchase with loyalty points which can be accumulated and redeemed for free items. Furthermore, customers can get regular or surprising deals only when they place in-app orders. That is to say, those special offers with attractive prices do not apply when orders are made in restaurants. Another feature is that customers, particularly those regular ones, can customize their order habits. Their preferences would be stored on the app which makes it easier and faster to order on app next time. Last but not least, this app also helps customers to quickly find a nearby McDonald’s on the in-app map.
App Store Performance
McDonald’s mobile app receives a mixed performance on various app platforms. On Google Play and Justuseapp, it is positively rated at 4.5 out of 5; on App Store, it sees a 4.7 out of 5 rating. However, Gavagai only gives it a low score - 1.81 out of 5.
McDonald’s Pros and Cons
1. Clear and simple functions on an easy-to-control users interface.
2. Very attractive deals only available for in-app orders.
3. Rewards point system brings extra benefits on the go.
1. Flawed app programming causes constant errors and technical bugs including crashes, auto-logouts, deal errors etc.
2. Updates fix some older bugs while bringing more new problems.
This app receives its positive acknowledgement and criticism for two prominent factors. On the one hand, most of the reviews show that customers are mostly satisfied with the service, special rewards and exclusively low prices this app brings; however, on the other side, many users encountered and complained about the unstable technical performance of the app. Some issues such as the update-related bugs and deal page errors are frequently mentioned by many customers. In this sense, this app still has its merits and good potentials to better itself. The developer team should spend more efforts on optimizing the programming of the app and enhancing its stability on various mobile devices. Another interesting aspect of the user reviews is that most customers approve the exclusive deals while showing less interest in the convenient McDelivery service. In this sense, one can assume that McDonald’s app has a target customer group that is very price sensitive since they place deals and free rewards over the efficiency and convenience. This tendency also provides an insight for the future optimization on the app features.