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Labcorp | Patient

3.2
DEVOLOPER: Laboratory Corporation of America
SIZE: 74.8 MB 74.8 MB
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Editor's Reviews

The Description of Labcorp Patient

Labcorp Patient is a health care app that offers users a variety of free health care support. With the assistance of Labcorp Patient, users can easily find a lab nearby and check its services before visiting the place. Also, they can check their test results and print them out via Labcorp patient. This app is really useful during the pandemic because it saves you time to walk outdoors in order to book an appointment with a lab. It is currently available on Google Play and iOS APP Store.

 

App Store Performance

Labcorp Patient has 1,071 reviews in the Google Play store and a review of 3.3 stars out of 5. In the iOS app store, it is rated as 2.4 stars out of 5 by 36 users. In Appgrooves, it has 2.6 stars out of 5 by 2k users with over 2k reviews and 500k downloads. It is available on both Android and iOS app stores. It can be easily concluded that Labcorp Patient receives more negative comments than positive ones and its app store performance is undeniably poor. Apart from, that, it is still confined to a small group of users. The developers and the support team of the app need to listen carefully to the feedback of their users in order to fix the problems of the app.

 

Labcorp Patient Pros and Cons

Pros:

1. Get to know labs nearby to make appointments beforehand.

2. Able to download and print out the test results via the app.

3. Able to get bill notification, download, and print the bill.

4. Able to manage health profiles for the reference of others.

5. Keep tracking your historical test results.

 

Cons:

1. Slow account verification process.

2. Complicated registration process.

3. Unable to make an appointment with a seemingly selective option.

4. Slow updates of the test results.

 

Labcorp Patient Reviews

Labcorp Patient works as your health care support in ways of assisting you to make an appointment, check and download the test results, and so on. It plays a significant role, especially during the time of the pandemic. It can be downloaded from various Android and iOS app stores. The major features of the app are presented below.

 

To begin with, as has been mentioned before, Labcorp patients can locate the nearest lab for patients to visit and save their time making appointments before they arrive at the lab. Moreover, it offers you a QR code for your lab visit as a credential. Also, after you visit the lab and have done the test, it will send you a reminder of the test result when it is ready. In addition, you can check, save, and print the report your test results via the app. Apart from your current tests, it also keeps a record of your historical test results for the references. It notifies you of the bill that can be downloaded, printed, and shared as well. Lastly, you can take control of your health information and your profile preferences, changing the passwords if necessary and logging in only with your fingerprint.

 

Generally speaking, Labcorp Patient is a practical and supportive app that offers great health care services for those who need constant medical and health support. However, despite its good intention, we are sorry to see its poor app store performance. For health care treatment, efficiency is very important. Therefore, the support team should speed up the working process in order to respond to users' requirements more quickly in case of emergent situations. They should also simplify the registration and log-in process for children and old people. We hope that in the future, Labcorp could provide users with user-friendly, quality, and efficient services.

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Editor's Reviews

The Description of LabCorp | Patient

Offered by LabCorp of America Holdings, this app is a mobile tool for users to get practical testing and lab information, stay connected and informed of their health-care related issues. It can be downloaded free of charge on both Google Play and App Store. As its title indicates, this app is specifically designated for the patients’ end. It integrates many practical features for patients to obtain a quick and easy service at their request anytime and anywhere on their mobile devices. Patients can use the app to search for available lab facilities and locations; they can also easily make testing appointments and check themselves in before arriving. It helps the save a lot of time for extra paperwork and formalities because users can set a personalized information profile and have their medical records and testing history saved on their digital account. Besides, the app also sends notifications and reminders to users regarding their upcoming appointments, testing result and bills. What’s more, patients can directly view their testing reports on the device digitally. If need be, they can easily have those documents downloaded, saved on their device and print them out for hard copies. All this progress is conducted digitally on the app by self-service. Furthermore, it also generates electric QR codes for your offline check-ins with no need to have appointment confirmation printed out. Other than those functions, this app of course also allows users to customize their basic information and log-in settings. It adopts both passwords and biometrics methods for logging in.  Beyond that, patients can also use this app to manage the information and health care of their insurance dependents.

 

App Store Performance

LabCorp | Patient doesn’t receive a very positive rating on both iOS and Android platforms. Its Google Play rating stands at 3.4 out of 5 stars with 1,081 votes and more than 500,000 installs; on App Store, it is ranked the 32nd place under the medical app category, while its user rating is only 2.2 out of 5 stars.

 

LabCorp | Patient Pros and Cons

Pros:

1. This app is very practical and information-centered. It is specifically designed for patients and focuses on the features and functions a patient would need.

2. Testing results can be obtained and downloaded directly from the app saves a lot of time and paperwork for patients.

3. Appointment making and checking in process are digitalized via this mobile app.


Cons:

1. The app is flawed in many technical and programs aspects, such as login problems that frustrates many users and such issue blocks any further positive functions for users who cannot even log into the app.

2. The users interface is not well-designed and some patients have problems to navigate through the functions and sub functions.

3. The finger print/biometric login function doesn’t work properly on some devices.

 

LabCorp | Patient Reviews

This app is designed with clear and pragmatic purposes. All the functions it provides ideally should well serve its aims. Plus, users can gain extra useful information in terms of testings providers in various categories. They can have a fuller picture of the range of service LabCorp provides in case of future needs. However, the app needs plenty of bug fixings and programming upgrades. Many very basic functions are not working properly, some are them are even frustrating. This can be a major issue as the app is targeted at health issue-concerned patients who might need time-sensitive service. Therefore, a smooth and effortless user experience should be primary goal of the app. Judging by the App Store performance of this app, I would say it might not be necessary download for users who only take occasional tests.

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