My SafeLink
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Editor's Reviews
The Description of My SafeLink
My SafeLink is a communication app providing wireless security services for qualified households. For every household, only one person can access the service. With the help of My SafeLink, users can track apps developed by the My SafeLink team. Meanwhile, Android users can also download and install 200 kinds of apps via My SafeLink. The app is free for users and can be downloaded from various app stores including Android app stores, iOS App Stores, Google Play, etc. Its latest version was issued in January. No bills or contracts are required to use the app.
App Store Performance
My SafeLink has 2,543 reviews in the Google Play store and a review of 3.9 stars out of 5. In Appgrooves, it has 3.8 stars out of 5 by 2.6k users and over 3k reviews. In the iOS app store, it is rated as 3.2 stars out of 5 by 92 users. In APKFab, it is rated as 8.2 stars out of 10 by 170 users. Based on the statistics above, it is obvious that the performance of the app is not that satisfying and it is not that popular among iOS and Android users. To get more popularity and better scores, the developers of the app need to work on the existing bugs according to the feedback of users.
My SafeLink Pros and Cons
Pros:
1. Prepaid service without contract and bill.
2. 200 apps available.
3. Tracking relevant apps.
4. Available for both iOS and Android users.
Cons:
1. Sometimes users are unable to log in to the account with new devices.
2. Sometimes users are unable to receive verification codes.
3. Sometimes the keyboard doesn’t work.
My SafeLink Reviews
To use My SafeLink users need to input their number after they download and install the app. After entering the number of SafeLink, they should wait for a text message informing them of a validation code to activate the app on their devices. After logging in to their account, they will be able to take advantage of the functions of the app.
In terms of the functions and features of the app, they are listed as follows. First of all, users can activate and upgrade their phones and other digital devices. Secondly, they can pay for additional plans to receive more comprehensive services. Thirdly, they can do the recertification for SafeLink. Fourthly, they can check their balance of airtime. Fifthly, if they need help, they can directly call customer care. Lastly, they can locate retails with the help of the app.
My SafeLink app is a user-friendly application and if you need the service team to give you the number for enrollment, they will be very willing to help. You can get all the information for you to do the transfer and recertification. Despite the glitches reflected by users, the team of My SafeLink acts with quick response, and users now can have a smoother experience to use the app. The design of the interface is clear and simple for users to understand, and they have a specific explanation for every plan provided for users who are interested to buy. Both its developer and service team are super friendly and responsive, offering users a satisfying and secure experience. Users don’t need to pay the bill in the first place and there are no contract forces upon them. Only if they can simplify the process of enrollment with new devices, the app’s reviews would be even more positive. They still need to work hard to improve the app’s reputation and increase the number of users of the app.
Editor's Reviews
The Description of My SafeLink
The app is offered by textPlus, and it is a mobile tool for SafeLink Wireless users and customers who can obtain the app on App Store and Google Play for free. It is a government funded telecommunication service for targeted user group who are eligible for free mobile phone and communication packages based on their incoming level or social benefit-receiving status. SafeLink beneficiaries can receive a lower-end Android smart phone per household and the package comes with free unlimited texts and certain minutes of phone calls or data according to users’ regions and locations. This app is developed as a practical tool to facilitate an easier and more convenient SafeLink user experience. It well integrates all practical features and functions of SafeLink services and allows customers to manage each step of their SafeLink journey on the go and stay connected with others at ease. With this all-inclusive app, customers can check their eligibility and file applications directly through the app which will generate an automatic check-list for a successful service qualification. Users can conveniently download and print out their application documents and use the app to locate a store in the area and check the corresponding plan features. They can also upload needed documents and supporting proof via the app to complete their digital application process. Besides, once you become a customer of SafeLink, this app will continue to serve you. Users can conveniently have their annual recertification submitted through the app without the hassle of paperwork and in-person involvement with the bureaucracy procedures. Relevant documents can be smoothly uploaded and personal information can be managed anytime with the taps of your fingertip. Plus, customers can flexibly extend or cancel their benefits with SafeLink on the app. Furthermore, the app is also an online service store for users to choose personalized plans and more phone models. Upgrades and adjustments of services can be processed online on the app. It also enables users to have a clear view of their plan features and account balance anytime and anywhere they are. Should they have any questions or need any support, they can always find help with the Support feature on the app.
App Store Performance
My SafeLink receives 3.4 out of 5 rating on Google Play voted by 2,796 users and it has been installed over 100,000 times. App Store also shows a similar 3.2 out of 5 stars from 103 votes.
My SafeLink Pros and Cons
Pros:
1. this app is very inclusive in its structure and feature design, and it is an one-stop store styled tool for both new and old customers.
2. Direct documents uploading and submission features save users a lot of time and efforts in dealing with procedures and formalities.
3. the interface of the app is quite clear and well-structured. Users can easily navigate through and obtain good service.
Cons:
1. Frequent input keyboard malfunctioning.
2. App occasionally freezes when entering digit numbers.
3. Other programming flaws and bugs such as blank screen, pin sending and receiving errors, depending on the mobile devices.
My SafeLink Reviews
Generally speaking, this app tries to incorporate all-round features that aim for an one-stop store service for customers. It simplifies the application and recertification with paperless procedure that is both beneficial for customers and the environment. The app is also available in both English and Spanish, catering to a wider range of customers, who can easily track their orders and view their plans on the go. Therefore, in terms of features and functions, this app should arrive its purpose. If anything, it should be better programmed and updated to fix those technical errors and bugs, and to optimize users experience.
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